CaseWorks Feature Spotlight
Interoperability
Integration with State and other government departments.
CaseWorks™ integration in Health and human services programs operate on multiple levels — local, state, and tribal — and the systems that these programs employ need to be able to integrate with other systems and databases hosted by government agencies and third-party providers. When health and human services programs implement a document management system (DMS), it is important that it be able to seamlessly integrate with those government systems to ensure data is protected and clients receive the care they need.
All CaseWorks editions include the full suite of purpose -built standard features.
CaseWorks is a best-in-class enterprise content management (ECM) platform that employs a document management system and innovative workflow automation technology to help human services programs be more efficient. Real time integration with other platforms is a differentiator of CaseWorks that supports advanced document management in health and human services programs. The CaseWorks platform increases its effectiveness when integrated with local, state, and tribal systems, improving compliance, data security, data management, document sharing, form integrations, and more.
Here is a closer look at how CaseWorks integrates with state and third-party systems and how it will benefit health and human services programs that implement this document management system:
CaseWorks Integration with State Systems
In many cases — human services programs need to integrate their own document management and case management systems with state and local databases. Heath and human services programs that employ CaseWorks will discover a wealth of benefits when it comes to integration with these state systems.
- CaseWorks integrates with state systems and helps ensure human services programs are compliant with privacy requirements and other state regulations, in accordance with state mandates.
- CaseWorks integrates with state systems and provides state form integrations that make it easier for social workers and caseworkers to find and complete online forms.
- CaseWorks interoperability with state databases reduces the need for manual data entry and improves collaboration and communication between state and county human services programs by syncing data across multiple platforms.
- CaseWorks integrations allow secure document sharing with various organizational teams including, state law enforcement agencies, County Attorney Offices, e-Filing, Fraud Prevention and Investigation to improve services that interact with health and human services departments.
- CaseWorks supports the use of voice dictation, media capture, and media storage for alignment with state requirements. With CaseWorks, translating voice to text documents, improving access to those records, seamless exports, document sharing, and compliant file retention make advanced document management possible for health and human services.
- CaseWorks integrates with state systems and databases to improve compliance with Americans with Disabilities Act (ADA) regulations.
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How Does NCT CaseWorks Integrate with Other Systems?
Looking for a smarter way to serve your community? NCT CaseWorks™ is a powerful, user-friendly platform that integrates with both modern and legacy systems to streamline your workflows. It reduces manual data entry, eliminates redundancies, and helps caseworkers in Human Services programs work more efficiently—so you can spend less time on paperwork and more time making an impact.
CaseWorks Integration with Third-Party Systems
CaseWorks operates and integrates with portals deployed by your organization and can integrate and consume PDF documents to your organization’s automated workflows.
CaseWorks employs an automated document loader that ingests documents directly into specified CaseWorks workflows for one-step routing for processing.
CaseWorks has the ability automatically route electronic faxes to monitored workflows, automate bulk scanning, and upload those documents to the system for review and processing. This capability helps streamline intake and other documentation needs for health and human services clients.
CaseWorks integrates with third-party mailing systems to support bulk mailings, while CaseWorks state system integrations ensure client mailings have the most up-to-date information like client address and other demographic information.
The CaseWorks integrated portal allows health and human services workers to share, request, and track all client documentation through a secured and system integrated portal. All documents are routed directly back CaseWorks Editions and alert workers when documentation has been completed by the client.
Health and human services programs rely on a variety of software platforms, systems, and databases to ensure they can provide the best care for those in their communities. CaseWorks is a versatile enterprise content management system that facilitates easy integration with other third-party platforms and systems, to help human services programs create a complete ecosystem that benefits their clients. Here is a look at how CaseWorks integrates with other third-party providers and improves the level of care provided by human services programs.
Real-World Impact of CaseWorks Integrations
CaseWorks integrations are more than just theories — they provide real-world benefits for health and human services programs. A central database of documents, form integrations, streamlined workflows, and simple document uploads help make time-consuming paperwork easier to manage. In addition to direct benefits for document management, CaseWorks integrations help improve compliance, collaboration, and communication with local, state, tribal, and government agencies.
Here is a closer look at how a best-in-class enterprise content management system like CaseWorks can integrate with other platforms to improve operations for health and human services programs.
CaseWorks provides streamlined access to client documents for county attorneys, investigators, law enforcement agencies, and other state officials.
CaseWorks provides support for automated document purge processes based on local, state, and federal compliance and retention policies.
CaseWorks has the ability to create custom back-end integrations for state systems not compatible with the Doc Box method and can integrate that capability into the software for increased efficiency.
CaseWorks promotes a best-in-class platform for human services. Rather than an a-la-carte approach, CaseWorks integrates custom features and functions into the overall platform, so all CaseWorks users can benefit from the added features.
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How Does NCT CaseWorks Integrate with Other Systems?
Are you a human services organization looking for a better way to serve your community? NCT CaseWorks is an innovative productivity software that may be able to help. NCT CaseWorks is a powerful tool that is able to be integrated with many current and even outdated operating systems, creating a unified platform that enhances the efficiency, effectiveness, and productivity of caseworkers in a variety of human services programs. The extensive integration capabilities that CaseWorks enables you to save even more time by facilitating smoother sharing of information and eliminating redundancies.
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5 Ways Document Management Software (DMS) Improves Efficiency
Paperwork and documentation can be a time-consuming process for health and human services professionals and many departments across the United States are looking for ways to be more efficient and more productive. Document Management Software (DMS) is a viable option for human services programs that want to improve the level of service they provide to their communities. Here is a better look at 5 Ways Document Management Software (DMS) Improves Efficiency created by the NCT Inc. Team.
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Benefits of Incremental Modernization in Health and Human Services
The landscape of health and human services is always evolving and technology plays a crucial role in delivering efficient and effective care for your clients. Maintaining modern systems, software, and processes is essential for staying ahead of the curve and meeting the changing needs of individuals and communities — but what is the best approach to modernization?
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CaseWorks Financial Services Edition helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
CaseWorks Child Support Edition helps Child Support Investigators and Officers collaborate with County Attorneys on their mission to ensure children a brighter future. Our software is designed to enhance the agency’s teamwork, so children receive the support they need.
CaseWorks Social Edition for Child Welfare supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Social Edition for Adult/Aging Services supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Healthcare Edition supports Healthcare Eligibility Workers who help to keep their community healthy. Our software facilitates seamless healthcare assistance application intake & ease in determining eligibility for assistance.
CaseWorks Accounting Edition (ACE) is specifically designed for Health and Human Service Accountants to manage, store, and associate data with your payment related documents.
CaseWorks Workforce Edition partners with employee counselors to help people find and keep meaningful work. Our software streamlines document management so job-seekers and employees are fully supported for interviews and training.