CaseWorks makes life easier for you.
CaseWorksTM is a best-in-class enterprise content management (ECM) platform that supports all your document management (DMS) & workflow automation needs. We are able to rapidly deploy updates and respond to your changing needs thanks to our proprietary technology platform. Over 250+ Health and Human Services Units use CaseWorksTM today. They choose us for the features we offer, they stay because of the services we provide.
Standard Features in all CaseWorks Solutions
Import into CaseWorks
Easily import paper and electronic documents directly into CaseWorks with scan and Print2CW options
Automated Workflows & Document Routing
Notifications and Copies
Notify or copy docs to other units; Secondary teams can subscribe to receive copies of case docs
Export, Transfer, Copy & Move Documents
Transfer case documents easily & organize effectively among or across teams and editions
Interoperability
Scan once, and CaseWorks automatically sends copies of relevant documents to case owners across HHS units
Auto-fill Forms and Packets
CaseWorks creates a library of forms and packets tailored to each county that can be generated and auto-filled by system-integrated data
eSignature
Internal eSignature for Case Workers and external eSignature for citizens
Modify Documents
Annotate/Redact; Reorder pages; Split & Merge documents; Scan additional pages into existing document
Security
Privilege cases; Role-based permissions;
Library level access/permissions
Other Features
Intuitive client navigation tool (APN)
Document menu for quick navigation
Appointment management
Tag & untag selected documents
Manage/share workloads
File Retention & Destruction
Archiving & Disaster Recovery
Statewide Casefile Transfer
Reports: Documents Processed & Activity Management
CaseWorksTM Product Overview
CaseWorksTM solves today's problems and anticipates tomorrow's needs.
Watch our overview video to learn how CaseWorks' purpose-built features equip your Health and Human Services team for success.
Editions For Every Program Area
CaseWorks
Financial Services
Helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs.
CaseWorks
Child Support
Assists Child Support Offi-cers as they help custodial parents navigate the court system to win child support judgements & facilitate en-forcement of those judge-ments.
CaseWorks
Social Services
Supports Social Workers and Case Managers as they pro-tect vulnerable people from harm or abuse, help people live independently, and license homes and facilities to provide further care.
CaseWorks
Healthcare
Supports Healthcare Eligibility Workers as they help citizens apply for health- care assistance & determine eligibility for assistance.
CaseWorks
Accounting
Assists Accounting Techni-cians as they process pay-ments for Health and Human Services.
CaseWorks
Workforce
Supports Employment Coun-selors as they guide unem-ployed citizens through career training and the job application process.