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Press Release

New Human Services Software Streamlines Anoka County Operations

 

[Eden Prairie, Minnesota] August 5, 2025 — NCT Inc., a leading provider of enterprise document management software for Health and Human Services (HHS) agencies, has announced the successful go-live of the Anoka County Human Services Division with its CaseWorks Financial Services Edition, MNSure Edition, Child Support Edition and Citizen Portal.

This milestone marks more than the deployment of new technology — it represents a transformative shift in how the county delivers services to its residents.

“The team at NCT has been wonderful to work with throughout our transition to CaseWorks,” said Jessica Leth, director of economic assistance at Anoka County. “They took the needed time to understand our business processes and they have provided excellent support to staff, ensuring a smooth transition.”

Built specifically for state, local, and tribal HHS organizations, NCT CaseWorks delivers a purpose-built document management platform that simplifies operations, enhances collaboration, and improves citizen engagement. The platform consolidates workflows into a unified experience, reduces reliance on IT, and empowers users with intuitive tools for managing content, processes, and communications.

“This Go-Live is a powerful example of how thoughtful, HHS-focused technology can empower public sector teams to do their best work,” said Christopher Flores, vice president of sales and marketing at NCT Inc. “We’re proud to partner with Anoka County Human Services to improve efficiency, standardize workflows and enable better engagement with the communities they serve.”

The implementation is the result of close collaboration between NCT and Anoka County teams — ensuring the deployment is aligned with the mission, cross-functional operations, and long-term strategic goals.


 

About NCT Inc.

NCT is focused on helping public sector HHS agencies serve their communities with ease and efficiency. NCT CaseWorksTM is a purpose-built, best-in-class enterprise solution for Advanced Document and Process Management – streamlining workflows, reducing manual and administrative burden, and improving outcomes for both agency staff and the citizens they support – connecting communities to the care and resources they need.

To learn more about CaseWorks, visit: https://nctinc.com/caseworks-overview/  or email [email protected].

New Mascot "Freddy"

There’s a new frog in town, ready to join you on your journey to supercharging your case management efficiency with CaseWorks!

Meet Freddy, and occasionally his conference buddy Frieda, who love making appearances at caseworker events. We hope you’ll hop on over if you’re attending a conference to say hello to this dynamic duo!

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SOC II Compliance

At NCT, keeping your data safe is our top priority, and we take that responsibility very seriously. But don’t just take our word for it—we’ve earned a shiny new badge to prove it!

And we’re not stopping there. As the ever-changing landscape of security risks evolves, we’re committed to continuously improving and achieving even higher levels of compliance to protect what matters most.

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