How Does NCT CaseWorks Integrate with Other Systems?

Are you a human services organization looking for a better way to serve your community? NCT CaseWorks is an innovative productivity software that may be able to help. NCT CaseWorks is a powerful tool that is able to be integrated with many current and even outdated operating systems, creating a unified platform that enhances the efficiency, effectiveness, and productivity of caseworkers in a variety of human services programs. The extensive integration capabilities that CaseWorks  enables you to save even more time by facilitating smoother sharing of information and eliminating redundancies.

When you eliminate the need to switch between multiple systems with CaseWorks, it allows caseworkers to focus more on their core tasks and the individuals, families, and communities they are there to help. This integration capability is just one of the ways that NCT CaseWorks is revolutionizing the way human services organizations operate. If you're interested in learning more about how NCT CaseWorks integrates with other systems and how it can transform your organization's workflow, don't hesitate to reach out for more information.

What Systems Integrate with NCT CaseWorks?

NCT CaseWorks is an innovative piece of technology that is built to make human services programs and professionals more efficient and effective in serving the needs of individuals, families, and communities. In many instances, CaseWorks functions as a content management and workflow automation system - taking in information collected by additional systems, organizing it, and making it more accessible to human services professionals and their teams. This function includes seamlessly migrating data and documentation from aging and even outdated document management systems that are still being sold today.

Don’t just take our word for it - we are happy to connect you directly to counties and agencies that have used these various options to share why they switched to NCT CaseWorks. You will always get the latest and greatest no matter how long you have been with us.

A tool developed to help local governments - NCT CaseWorks is a platform built for dynamic and open integration with other data systems and applications. CaseWorks is used for data exchange and automated integration with more expansive state data systems, also known as Systems of Record, employed by state governments. The State of Minnesota is a primary example. NCT CaseWorks was originally developed in Minnesota and has a direct, real-time integration or data warehouse integration with state DHS Systems of Record for each program area:

Program Agnostic State Systems

• State Data Warehouse for Department of Human Services (DHS)
• SMI (State Shared Master Index) - a web-based system that interacts with other state and service entity systems creating a cross-reference database and a common client identifier to assist workers in tracking clients across systems. SMI provides a comprehensive view of client data and program participation across program areas of MAXIS, MMIS, PRISM and SSIS.

Social Services (incl. Children and Family Services & Adult & Aging)

• SSIS (Social Service Information System) - Minnesota’s child welfare reporting system.

Eligibility Determination/Financial Assistance & Healthcare

• MAXIS - computer system used by state and county workers to determine eligibility for public assistance and health care. For cash assistance and food support programs, MAXIS also determines the appropriate benefit level and issues benefits.
• MN Eligibility Technology System (METS) - the IT system that determines Minnesotans' eligibility for Medical Assistance, MinnesotaCare or tax credits to help pay for a private health insurance plan, among other things.
• Minnesota State-sponsored Health Insurance (MNSure) system.

Child Support

• PRISM - a federally mandated computer system that supports Minnesota’s Child Support Enforcement program in efforts to: Locate missing non-custodial parents, implement automatic withholding with employers for support, enforce child support orders, and centralize receipt and disbursement of child support payments as required by federal law.

Child Support & County Attorney Collaboration

• eFile & eServe System (eFS) - a web-based system used to electronically file and serve documents in the Minnesota district courts. Often leveraged by Child Support attorneys.
• PROSECUTORbyKarpel (PbK) - the most widely used prosecutor case management software in the US.

Employment Workforce

• Workforce One (WF1) is a case management system used by Employment Service providers in Minnesota. Created through a partnership with Department of Human Services (DHS) and the Department of Employment and Economic Development (DEED), the application is used by nearly 2,000 state, city, county, and non-profit employment and training providers to track employment and training services to more than 100,000 customers across Minnesota's One Stop network.

DHS Accounting and Fiscal Coordination

• Integrated Financial Services (IFS) - accounting system used for fiscal reporting

With NCT CaseWorks, you can leverage the full potential of APIs to enhance your operational efficiency and unlock new possibilities for innovation. We have proven this with custom-built APIs tailored to your unique needs, our platform is equipped to handle it all. Besides the many direct state system integrations noted above, here are a few more recent integrations built into CaseWorks based on inputs from customers:

• Audacious Inquiry’s Encounter Notification System (ENS) used by counties to improve case owner visibility to client hospitalizations.
• Captivated.works software used in Financial Assistance and Mental Health Centers to text appointments to clients when they turn in applications or renewals. Text messages can be captured inside CaseWorks.
• Quadient National Mailing House and Print Service Provider used by many counties and states to outsource and further automate mail services.
• Outlook Calendar integration for calendar views inside CaseWorks.

How Does Integration with NCT CaseWorks Benefit Caseworkers?

Are you tired of hop-scotching from one operating system to the next when you attempt to do paperwork? Caseworkers spend a lot of their time on paperwork - taking time away from working directly with individuals, families, and communities. NCT CaseWorks can help mitigate the time spent organizing documents and doing paperwork.

Integration with NCT CaseWorks offers numerous benefits to caseworkers, significantly enhancing their efficiency and productivity. The automation feature reduces manual tasks, allowing caseworkers to focus more on client interaction and less on paperwork. Interoperability ensures seamless communication between different systems, eliminating the need for duplicate entries and reducing the risk of errors. The auto-fill feature further streamlines data entry, saving valuable time. Additionally, the system's ability to generate comprehensive reports provides caseworkers with valuable insights, aiding in decision-making and strategic planning. These benefits collectively contribute to a more efficient and effective case management process.

The integration capabilities of NCT CaseWorks with other systems offers a transformative approach to case management for human services organizations. By streamlining processes and enhancing efficiency, CaseWorks empowers caseworkers to deliver more effective and impactful services. If you're ready to experience the benefits of seamless system integration and take your case management to the next level, don't hesitate to contact NCT Inc. Our team is ready to guide you on the path to enhanced productivity and effectiveness.