Meet NCT CaseWorks™ at the 2026 Spring WCHSA Conference in Wisconsin Dells!
Empowering Human Services Through Secure, Modern, and Integrated Technology
Join us at the Wisconsin Hotel and Conference Center April 23-24 to explore how NCT CaseWorks is transforming Health and Human Services agencies with smart, secure, and scalable document and workflow solutions.
Stop by our Booth or just follow Freddy the Frog, our lovable mascot. Swing by to grab some swag and say hello to Lani, Chris and Freddy!
About NCT CaseWorks
NCT CaseWorks™ is a secure, cloud-based Enterprise Document Management system and workflow automation platform purpose-built for Health and Human Services. Designed to help counties streamline operations across programs like TANF, SNAP, WIC, CCDF, and housing assistance, CaseWorks replaces manual, paper-heavy processes with smart automation and seamless system integration.
With real-time data sharing, role-based security, and flexible APIs, CaseWorks supports compliance, reduces administrative burden, and improves service delivery across both urban and rural communities.
Our six interoperable solutions expedite business processes and automate document management for every program area, improving caseload capacity, cutting costs, and eliminating errors.
Our CaseWorks technology evolves with the needs of our customers, their people, and their processes. Our intense focus on Health and Human Services teams is what keeps CaseWorks fresh and our customers smiling.
Autofill Forms
In Kandiyohi County, the use of Auto-Fill Forms has delivered measurable ROI. Amanda and Leah report saving 30–45 seconds per form, and Amanda’s team of 11 full-time employees, each serving 10 clients monthly across 7 key forms, completes approximately 770 forms per month. With an average of 40 seconds saved per form, the team saves a total of 30,800 seconds—or about 8.5 hours—every month, significantly improving efficiency and freeing up staff time for higher-value work.
Amanda & Leah
Kandiyohi County, MN
8.5 hrs
per month*
Conferences are idea marketplaces. Everyone arrives with a notebook full of challenges and leaves with a handful of solutions worth testing.
Here is how NCT Caseworks naturally connects to each of these conference topic conversations and helps counties move from discussion to action.
Working Through Change
Change can be challenging, especially in complex human service environments. NCT Caseworks helps agencies navigate transitions by offering configurable workflows, transparent tracking, and built-in communication tools. By providing structure and visibility during periods of change, Caseworks helps reduce uncertainty, improve stakeholder alignment, and support smoother implementation of new initiatives.
Leadership Development
Effective leadership in human services requires more than intuition—it requires insight. NCT Caseworks equips managers with dashboards and reporting tools that provide clear visibility into caseloads, outcomes, and staff capacity. With better data at their fingertips, leaders can make informed decisions, balance workloads, and guide their teams with confidence and clarity.
Youth Transition to Adult Services
Transitions from youth to adult services are critical moments that require coordination across multiple agencies. NCT Caseworks supports seamless transitions by maintaining continuous client records and enabling shared visibility across programs like CLTS, ADRCs, and MCOs. This helps ensure continuity of care and reduces the risk of service gaps during this important life stage.
Bridging the Divide: Breaking Down Barriers Between Programs
Human services often operate in silos, but clients experience them as one system. NCT Caseworks supports cross-program collaboration by providing shared case visibility while maintaining appropriate role-based access. This allows agencies to coordinate services more effectively, reduce redundancies, and ensure clients don’t fall through the cracks, creating a more connected and responsive service network.
Visit Us to Learn How CaseWorks Helps You:
Supports Data-Driven Advocacy and Decision-Making
CaseWorks helps counties capture cleaner, more complete data across programs and workflows. This enables them to better support policymakers and commissioners with credible insights, clearer trends, and real-world operational data — strengthening advocacy efforts and helping drive informed decisions that advance public welfare across the state.
Strengthens Consistency Across All Counties
NCT CaseWorks provides a shared, configurable platform that helps districts standardize document management and workflows while still supporting local program needs. This consistency makes it easier for districts to align on best practices, share insights, and refine programs statewide — reinforcing HHS role as a connector and convener.
Reduces Administrative Burden on Frontline Staff
By automating document-heavy processes and simplifying case workflows, CaseWorks helps social workers spend less time on paperwork and more time serving individuals and families. This directly supports effective, responsive public welfare services across the state.
Improves Policy Implementation and Program Oversight
CaseWorks offers real-time visibility into caseloads, documentation status, and compliance metrics. This helps districts and policymakers better understand how policies are being implemented on the ground, identify gaps, and refine programs using data — not guesswork.
Enables Smarter Collaboration and Knowledge Sharing
With secure, centralized document management and interoperable workflows, CaseWorks supports collaboration across programs and partner agencies. This makes it easier for NYPWA members to exchange ideas, pilot new initiatives, and scale what works — without adding operational complexity.
Benefits of CaseWorks eSignature
How CaseWorks Provides Value
Discover how Western Prairie HHS transformed its operations with CaseWorks—eliminating paperwork, integrating disconnected systems, and automating workflows to give valuable time back to staff and the communities they serve.
Let’s Connect in the Dells
Whether you’re exploring new tools for interoperability, rethinking your workflow automation strategy, or preparing for increased demand, we’d love to connect.
Or stop by our booth to see CaseWorks in action and grab some swag!
Visit our other Solutions
CaseWorks Financial Services Edition helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
CaseWorks Child Support Edition helps Child Support Investigators and Officers collaborate with County Attorneys on their mission to ensure children a brighter future. Our software is designed to enhance the agency’s teamwork, so children receive the support they need.
CaseWorks Social Edition for Child Welfare supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Social Edition for Adult/Aging Services supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Early Intervention Edition software is a unified, role based platform that complements your current system by digitizing intake and referrals, automating document workflows and transition timelines, enabling secure collaboration across teams and partners, and reducing administrative burden so staff can focus more on supporting families.
CaseWorks Healthcare Edition supports Healthcare Eligibility Workers who help to keep their community healthy. Our software facilitates seamless healthcare assistance application intake & ease in determining eligibility for assistance.
CaseWorks Accounting Edition (ACE) is specifically designed for Health and Human Service Accountants to manage, store, and associate data with your payment related documents.
CaseWorks Workforce Edition partners with employee counselors to help people find and keep meaningful work. Our software streamlines document management so job-seekers and employees are fully supported for interviews and training.