Meet NCT CaseWorks™ at the ISM Conference in Reno!
Empowering Human Services Through Secure, Modern, and Integrated Technology
Join us at the 2025 ISM Conference in Reno to explore how NCT CaseWorks is transforming Health and Human Services agencies with smart, secure, and scalable document and workflow solutions.
About NCT CaseWorks
NCT CaseWorks™ is a secure, cloud-based Enterprise Document Management system and workflow automation platform purpose-built for Health and Human Services. Designed to help counties streamline operations across programs like TANF, SNAP, WIC, CCDF, and housing assistance, CaseWorks replaces manual, paper-heavy processes with smart automation and seamless system integration.
With real-time data sharing, role-based security, and flexible APIs, CaseWorks supports compliance, reduces administrative burden, and improves service delivery across both urban and rural communities.
Our six interoperable solutions expedite business processes and automate document management for every program area, improving caseload capacity, cutting costs, and eliminating errors.
Our CaseWorks technology evolves with the needs of our customers, their people, and their processes. Our intense focus on Health and Human Services teams is what keeps CaseWorks fresh and our customers smiling.
Autofill Forms
In Kandiyohi County, the use of Auto-Fill Forms has delivered measurable ROI. Amanda and Leah report saving 30–45 seconds per form, and Amanda’s team of 11 full-time employees, each serving 10 clients monthly across 7 key forms, completes approximately 770 forms per month. With an average of 40 seconds saved per form, the team saves a total of 30,800 seconds—or about 8.5 hours—every month, significantly improving efficiency and freeing up staff time for higher-value work.
Amanda & Leah
Kandiyohi County, MN
8.5 hrs
per month*
Visit Us to Learn How CaseWorks Helps You:
Break Down Silos Across Programs
From TANF and SNAP to CCDF and housing, CaseWorks connects disjointed systems to create unified, streamlined workflows across all HHS programs.
Read more: Breaking Down Silos: Improving Collaboration Across Social Services Programs
Automate Repetitive Tasks and Cut Paperwork
Our platform replaces manual processes like data entry and document routing with intelligent automation—freeing up staff to focus on client support, not clerical work.
Strengthen Compliance and Audit Readiness
With built-in role-based security, audit trails, and retention policies, CaseWorks helps you stay ahead of evolving federal and state compliance requirements.
Connect Seamlessly With State Systems
Support interoperability and real-time data sharing through flexible APIs that integrate with existing eligibility, benefits, and case management systems.
Enhance Equity and Access
Designed for both rural and urban communities, CaseWorks enables remote intake, e-signatures, and mobile document access—improving access to services for all populations.
Benefits of CaseWorks eSignature
Built for the Future of Human Services
The ISM Conference brings together leaders focused on innovation, integration, and outcomes in public sector technology. CaseWorks is built to meet these goals—empowering agencies to:
Modernize legacy infrastructure
Accelerate digital transformation
Improve client experiences
Enable responsive, data-informed service delivery
How CaseWorks Provides Value
Discover how Western Prairie HHS transformed its operations with CaseWorks—eliminating paperwork, integrating disconnected systems, and automating workflows to give valuable time back to staff and the communities they serve.
Let’s Connect in Reno
Whether you’re exploring new tools for interoperability, rethinking your workflow automation strategy, or preparing for increased demand, we’d love to connect.
Or stop by our booth #636 to see CaseWorks in action and grab some swag!
Visit our other Solutions
CaseWorks Financial Services Edition helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
CaseWorks Child Support Edition helps Child Support Investigators and Officers collaborate with County Attorneys on their mission to ensure children a brighter future. Our software is designed to enhance the agency’s teamwork, so children receive the support they need.
CaseWorks Social Edition for Child Welfare supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Social Edition for Adult/Aging Services supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Healthcare Edition supports Healthcare Eligibility Workers who help to keep their community healthy. Our software facilitates seamless healthcare assistance application intake & ease in determining eligibility for assistance.
CaseWorks Accounting Edition (ACE) is specifically designed for Health and Human Service Accountants to manage, store, and associate data with your payment related documents.
CaseWorks Workforce Edition partners with employee counselors to help people find and keep meaningful work. Our software streamlines document management so job-seekers and employees are fully supported for interviews and training.