CaseWorks™ helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
All CaseWorks editions include the full suite of purpose -built standard features.

5 Modernization Strategies for Human Services
For human services agencies, the question is increasingly not whether modernization is necessary, but where to begin. Many agencies continue to depend on core eligibility, case management, and other systems that represent years of investment and support critical programs every day. Replacing those systems can be costly, disruptive, time-consuming — and in many cases, may not be the most practical place to start. At the same time, growing workloads, workforce pressures, changing constituent

Document Management Checklist for Child Welfare and Adult Services
Managing the documents you need in human services is a critical element of serving the men, women, and families in the community. Not having important client documents or paperwork in order when there is an audit can cause chaos that impacts the well-being of those families in your care. Health and human services providers need to be able to maintain and provide accurate records to ensure they are compliant with

What Does Daily Life Look Like for Human Services Social Workers?
No matter if you are an aspiring social worker just researching the career field, a curious citizen who wants to learn more, or an experienced social worker with years of experience, it is important to examine day-to-day workflow and understand the challenges that social workers can face. When you have a clearer understanding of the challenges that social workers face in their daily lives, you will discover tools, resources, and

Reactive vs. Proactive: How To Use Data to Improve Client Care
Data and analytics play an important role in human services, and when social workers and caseworkers have access to the right client data, they can be more proactive in how they provide client care. Human services programs that are looking for ways to improve client care may find the answers to their questions with this overview of reactive vs. proactive use of data to improve client care in human services

How Does Automated Document Management Reduce Costs?
A key aspect of technology in any setting is its ability to make difficult or time-consuming tasks simpler and more efficient — which for a business or a human services program leads to reduced costs. Automated document management, as an element of Enterprise Content Management (ECM) Systems like NCT CaseWorks, can help simplify day-to-day operations in human services and reduce costs. Human services providers that want to know — how

What Is Enterprise Content Management (ECM)?
Are you looking for innovative tools to help make your day-to-day work simpler as a social worker or human services caseworker? Human services programs across the United States find themselves faced with high social worker burnout rates and mountains of paperwork that make an already complicated career that much more difficult, but technology like an Enterprise Content Management (ECM) platform may provide the solution. Those who work in human services

How Does Technology Reduce the Administrative Burden on Social Workers?
Technology provides a wealth of benefits in a wealth of different scenarios in human services, that range from a social worker using data analytics to identify at-risk families to automating the completion of complex documents. Human services programs that implement the right technology can enhance their ability to serve their communities and reduce social worker burnout. Many human services programs interested in a best-in-class Enterprise Content Management (ECM) System like

What Is Intelligent Document Processing in Human Services?
Documentation is an important part of human services and social work programs — and social workers spend an estimated 65% of their week on paperwork. That is where Intelligent Document Processing (IDP) can be a key factor in making documentation more efficient and improving client service. Human service programs interested in learning more about Document Management Systems (DMS) and Enterprise Content Management (ECM) may be asking — what is Intelligent

What Is an Early Intervention Management System in Human Services?
Health and human services programs are put in place to help individuals and families in need, and for the social workers and case managers in these programs, early intervention can be a game changer. This is where Early Intervention (EI) solutions can play an integral role in human services by implementing innovative software that better tracks, manages, and coordinates specialized services for children under three years old with developmental issues
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CaseWorks Financial Services Edition helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
CaseWorks Child Support Edition helps Child Support Investigators and Officers collaborate with County Attorneys on their mission to ensure children a brighter future. Our software is designed to enhance the agency’s teamwork, so children receive the support they need.
CaseWorks Social Edition for Child Welfare supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Social Edition for Adult/Aging Services supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Early Intervention Edition software is a unified, role based platform that complements your current system by digitizing intake and referrals, automating document workflows and transition timelines, enabling secure collaboration across teams and partners, and reducing administrative burden so staff can focus more on supporting families.
CaseWorks Healthcare Edition supports Healthcare Eligibility Workers who help to keep their community healthy. Our software facilitates seamless healthcare assistance application intake & ease in determining eligibility for assistance.
CaseWorks Accounting Edition (ACE) is specifically designed for Health and Human Service Accountants to manage, store, and associate data with your payment related documents.
CaseWorks Workforce Edition partners with employee counselors to help people find and keep meaningful work. Our software streamlines document management so job-seekers and employees are fully supported for interviews and training.
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