CaseWorks™ helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
All CaseWorks editions include the full suite of purpose -built standard features.
Promoting Equity in HHS Service Delivery
Equity in service delivery is a foundational principle in Health and Human Services (HHS), ensuring that every individual and family receives the support they need based on their unique circumstances. Achieving equity requires agencies to look beyond a one-size-fits-all approach and instead tailor services to the diverse communities they serve. By understanding key demographic factors—such as socio-economic status, race, gender, age, education, and language—agencies can develop more inclusive and effective
How Can AI Improve Productivity in Human Services?
Artificial Intelligence (AI) has become more and more prominent as a key feature in software platforms and provides a wide range of benefits to users. AI benefits businesses and organizations in multiple ways — that include improving productivity and efficiency. Human services caseworkers and social workers who find themselves overwhelmed by paperwork and large caseloads benefit from the increased productivity provided by AI-integrated document management systems. Programs interested in next-generation
Trends for Social Worker Burnout in 2025 and Beyond
Burnout is a primary concern for human services programs, social work professionals, social workers, and the clients that rely on them. With that in mind, it is important to understand what the future looks like for human services programs in terms of burnout, attrition, and retention. We wanted to take a closer look at the future of the social work profession in terms of burnout and retention with an in-depth
5 Ways Document Management Software (DMS) Improves Efficiency
Paperwork and documentation can be a time-consuming process for health and human services professionals and many departments across the United States are looking for ways to be more efficient and more productive. Document Management Software (DMS) is a viable option for human services programs that want to improve the level of service they provide to their communities. Here is a better look at 5 Ways Document Management Software (DMS) Improves
Reducing Administrative Burden with Modern Tools
As we celebrate Social Work Month, it’s important to recognize the tireless dedication of social workers who serve on the front lines of our state and local departments of Health & Human Services. Social workers play an essential role in supporting vulnerable children and families, yet they often find themselves overwhelmed by administrative tasks among a variety of other challenges. In today’s fast-paced world, technology holds the promise of easing
FAQs About Human Services Technology and Software
We know that you may have questions about how human services technology and software can improve the quality of care for your clients and the efficiency of your programs. When state, local, and tribal human services organizations contact us at Next Chapter Technology Inc. many of them have the same or similar questions. We want to try and answer as many of those questions as we can and provide you
How Do E-Signatures Improve Efficiency and Compliance in Human Services?
Efficiency and compliance are key elements in the fast-paced world of health and human services. Social workers and caseworkers are always multitasking with their responsibilities and they often deal with mountains of paperwork and complex regulatory requirements. A documents management system with e-signature integrations offers a powerful solution to streamline workflows, improve accuracy, and enhance compliance. Many human services programs want to know — how do e-signatures improve efficiency and compliance in
How To Reduce Turnover in Human Services and Social Work
Human services and social work are rewarding fields — but it comes at a price and takes an emotional toll. The constant exposure to trauma, difficult situations, and limited resources can lead to high burnout rates among human services professionals and social workers. Studies show that an estimated 64% of social workers have experienced burnout in the past, and the annual turnover rate in child welfare programs varies from 14-20%. This high turnover rate
5 Key Content Management Trends in Human Services for 2025
State and local social services agencies are under constant pressure to improve service delivery while managing growing caseloads and tight budgets. In 2025, content management will play a pivotal role in achieving these goals. Advances in technology are transforming how agencies manage documents, data, and communication, reducing administrative burden and enhancing operational efficiency. Let’s take a look at five key content management trends with the power to reshape human services
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CaseWorks Financial Services Edition helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
CaseWorks Child Support Edition helps Child Support Investigators and Officers collaborate with County Attorneys on their mission to ensure children a brighter future. Our software is designed to enhance the agency’s teamwork, so children receive the support they need.
CaseWorks Social Edition for Child Welfare supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Social Edition for Adult/Aging Services supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Healthcare Edition supports Healthcare Eligibility Workers who help to keep their community healthy. Our software facilitates seamless healthcare assistance application intake & ease in determining eligibility for assistance.
CaseWorks Accounting Edition (ACE) is specifically designed for Health and Human Service Accountants to manage, store, and associate data with your payment related documents.
CaseWorks Workforce Edition partners with employee counselors to help people find and keep meaningful work. Our software streamlines document management so job-seekers and employees are fully supported for interviews and training.
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