CaseWorks™ helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
All CaseWorks editions include the full suite of purpose -built standard features.
How Do E-Signatures Improve Efficiency and Compliance in Human Services?
Efficiency and compliance are key elements in the fast-paced world of health and human services. Social workers and caseworkers are always multitasking with their responsibilities and they often deal with mountains of paperwork and complex regulatory requirements. A documents management system with e-signature integrations offers a powerful solution to streamline workflows, improve accuracy, and enhance compliance. Many human services programs want to know — how do e-signatures improve efficiency and compliance in
How To Reduce Turnover in Human Services and Social Work
Human services and social work are rewarding fields — but it comes at a price and takes an emotional toll. The constant exposure to trauma, difficult situations, and limited resources can lead to high burnout rates among human services professionals and social workers. Studies show that an estimated 64% of social workers have experienced burnout in the past, and the annual turnover rate in child welfare programs varies from 14-20%. This high turnover rate
5 Key Content Management Trends in Human Services for 2025
State and local social services agencies are under constant pressure to improve service delivery while managing growing caseloads and tight budgets. In 2025, content management will play a pivotal role in achieving these goals. Advances in technology are transforming how agencies manage documents, data, and communication, reducing administrative burden and enhancing operational efficiency. Let’s take a look at five key content management trends with the power to reshape human services
The Next Four Years in Health and Human Services
As a new administration takes the reins, state government agencies are preparing for shifts in priorities and policies that will shape their operations over the coming years. With these changes come challenges and opportunities, requiring agencies to adapt strategically to meet evolving demands. The next four years may see an increased emphasis on fiscal responsibility, with potential budget reductions necessitating leaner operations. Agencies may also face heightened scrutiny on fraud,
A look Ahead: Future Trends in Human Services
As Human Services programs such as Child Welfare and Adult Services continue to evolve, so does the role of technology in supporting these essential services. In recent years, the digital transformation has shifted the focus from basic data management to a more holistic approach that emphasizes client engagement, inter-agency collaboration, and operational efficiency. Going forward, we’re likely to see even more technological innovation aimed at optimizing the delivery of support,
Benefits of Incremental Modernization in Health and Human Services
The landscape of health and human services is always evolving and technology plays a crucial role in delivering efficient and effective care for your clients. Maintaining modern systems, software, and processes is essential for staying ahead of the curve and meeting the changing needs of individuals and communities — but what is the best approach to modernization? Incremental modernization provides a more strategic and targeted approach to upgrading technology in
Beyond the Paperwork: How CaseWorks Enhances the Client Experience in Integrated Eligibility
Navigating the human services system can be overwhelming for both clients and caseworkers. Managing services across multiple programs often involves significant time and energy, as clients must repeatedly gather, submit, and track their information. For caseworkers, the challenges of navigating program silos—where separate eligibility requirements, forms, and systems create barriers—make it difficult to provide clients with the seamless support they need. These inefficiencies pose a major obstacle for families trying
Trends in Social Work and Human Services for 2025
The field of social work and human services is always evolving to meet the demands of individuals, communities, and providers. With that said — it is important to look ahead to 2025 and beyond and learn more about several key trends that are shaping the future of this vital sector. From technological advancements to shifting demographics, staying informed about these trends is crucial for human services organizations to effectively serve
Can’t Miss Conferences for Human Services in 2025
It is important to stay ahead of the curve in the human services field and at times, that requires continuous learning and networking with peers. Human services conferences are a great way to gain valuable insights into the future of health and human services, discover new trends, and connect with fellow professionals. NCT Inc. is a leading document management system provider for human services programs, social workers, and caseworkers —
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CaseWorks Financial Services Edition helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
CaseWorks Child Support Edition helps Child Support Investigators and Officers collaborate with County Attorneys on their mission to ensure children a brighter future. Our software is designed to enhance the agency’s teamwork, so children receive the support they need.
CaseWorks Social Edition for Child Welfare supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Social Edition for Adult/Aging Services supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Healthcare Edition supports Healthcare Eligibility Workers who help to keep their community healthy. Our software facilitates seamless healthcare assistance application intake & ease in determining eligibility for assistance.
CaseWorks Accounting Edition (ACE) is specifically designed for Health and Human Service Accountants to manage, store, and associate data with your payment related documents.
CaseWorks Workforce Edition partners with employee counselors to help people find and keep meaningful work. Our software streamlines document management so job-seekers and employees are fully supported for interviews and training.
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