Company overview

We haven't lost a customer in 15 years!

That’s not an exaggeration. We’re incredibly proud of our 100% customer retention rate. Many companies say they’re dedicated to customer success, but we’ve got 15 years of happy customers proving we are.

Our Focus

We specialize exclusively in streamlining processes for Health and Human Services teams. Our years of industry expertise and deep knowledge of internal practices and policies are the scaffolding on which our solutions are built.

Our six interoperable solutions expedite business processes and automate document management for every program area, improving caseload capacity, cutting costs, and eliminating errors.

Our CaseWorks technology evolves with the needs of our customers, their people, and their processes. Our intense focus on Health and Human Services teams is what keeps CaseWorks fresh and our customers smiling.

What makes NCT stand out?

Learn more about how NCT approaches innovation, security, and maintaining our leadership in the industry. Hear from some of our visionary company leaders as they share insights into our commitment to excellence, our proactive stance on cybersecurity, and the innovative steps we take to drive progress. Join us in exploring the principles that set us apart and fuel our continuous growth and success.

Our Success Story

Like the garages of our tech industry peers, NCT began in an airplane hanger.

NCT founder and CTO, Vaughn Mulcrone had a revolutionary idea: productized document management solutions that evolve with customer needs. His vision hinged on discerning industry pain points and creating sustainable, intuitive solutions through ongoing client dialogue and relationship. He knew it was imperative that our NCT customers trust that CaseWorks will solve their process problems today and anticipate the changes they’ll encounter tomorrow. So, in the corner of a small airplane hanger, NCT’s first office, CaseWorks was born.

From that spark of an idea in 2008, to our first deployment in 2010, to our game-changing rapid releases during 2020, NCT has grown to be the #1 choice for Minnesota Health and Human Services teams. And we’re not stopping there! Our next chapter is still being written…

A few of our team members

As loyal as our customers are, our team members bring years of experience, working tirelessly to empower social workers and continually develop the software solutions our customers request.

Freddy

Customer Champion

Our newest member, here to help you on your journey discovering caseworks

Success Team

Well, some of them

Some of the friendly faces making sure not only your CaseWorks launch goes buttery smooth, but continually available with regular ongoing training

NCT Jazz Hands Team

not really

More of the happy faces of NCT that are here relentlessy building better technology and enhancing the customer experience with style

Jimmy

Unofficial face of NCT help desk

We know you have questions, wouldn't it be nice to know someone was just a call or email away that knew? Jimmy is your guy.

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