CaseWorks Feature Spotlight
eSignature
Streamlining how you get paperwork signed!
CaseWorks™ eSignature solution is designed to streamline document management for human services agencies, enhancing efficiency, security, and compliance. By integrating electronic signature capabilities, agencies can simplify paperwork, accelerate approvals, and ensure secure, legally binding transactions.
All CaseWorks editions include the full suite of purpose -built standard features.
Legally Binding Signatures
- Complies with U.S. ESIGN Act, UETA, and other regulatory standards, ensuring that electronic signatures are legally recognized.
- Provides a digital audit trail with timestamps to track signature authenticity.
Secure and Compliant
- Uses encryption and secure authentication to protect sensitive client data.
- Supports multi-factor authentication (MFA) for identity verification.
- Ensures compliance with HIPAA, CJIS, and other industry regulations for handling sensitive documents.
Seamless Integration with Case Management
- Fully integrated within NCT CaseWorks, allowing social workers to generate, send, and sign documents without leaving the platform.
- Connects with existing document management systems to automatically store and organize signed documents.
Multi-Signature and Routing Capabilities
- Supports multiple signers, allowing documents to be routed to multiple parties for sequential or parallel signing.
- Enables customized workflows so documents follow the proper approval chain.
Remote and Mobile Signing
- Allows clients, caseworkers, and supervisors to sign documents remotely from any device (desktop, tablet, or smartphone).
- Ensures accessibility for clients who may not be able to visit an office in person.
Automated Notifications and Reminders
- Sends real-time alerts when a document is ready for signature.
- Automated reminders prompt signers to complete pending documents, reducing delays.
Customizable Templates
- Users can create and save pre-filled templates for commonly used forms such as consent agreements, service plans, and case documentation.
- Reduces repetitive data entry and speeds up the approval process.
Audit Trail and Compliance Tracking
- Maintains a detailed log of actions, including signer identity, timestamps, and IP addresses for legal and compliance purposes.
- Provides tamper-proof digital certificates to verify authenticity.
Bulk Signing for High-Volume Processes
- Enables caseworkers and administrators to send documents to multiple recipients for signature in bulk, saving time on repetitive approvals.
- Create custom packets to have user sign all documents at once.
User-Friendly Interface
- Intuitive, easy-to-use interface for both social workers and clients, reducing the learning curve.
- Forms come preconfigured for eSignature.
Benefits of NCT CaseWorks eSignature
Faster Processing – Eliminates delays in paperwork approvals and reduces administrative burden.
Improved Accessibility – Allows social workers and clients to sign documents anytime, anywhere
Enhanced Security – Protects sensitive information with encryption and audit tracking.
Better Compliance – Ensures adherence to industry regulations for digital documentation.
Seamless Workflow – Integrates with existing case management tools for a smooth user experience
Case Study
Client Spotlight: Western Prairie HS
When Grant County Social Services and Pope County Human Services began to navigate their journey to merge, forming Western Prairie Human Services, it wasn’t without challenges, particularly when it came to technology. Western Prairie found itself with two EDMS (Electronic Document Management Systems). These EDMS had different functionalities, minimal workflows, and made it difficult to coordinate and collaborate during and after the merge.
Blog
How Do E-Signatures Improve Efficiency and Compliance in Human Services?
Efficiency and compliance are key elements in the fast-paced world of health and human services. Social workers and caseworkers are always multitasking with their responsibilities and they often deal with mountains of paperwork and complex regulatory requirements. A documents management system with e-signature integrations offers a powerful solution to streamline workflows, improve accuracy, and enhance compliance.
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