Our CaseWorks™ enterprise workflow automation and document management software streamlines the case workflow processes for local, state, & tribal nations Health and Human Services teams so they can efficiently connect their communities to the care they need.
CaseWorks Financial Services Edition helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
CaseWorks™ Child Support Edition helps Child Support Investigators and Officers collaborate with County Attorneys on their mission to ensure children a brighter future. Our software is designed to enhance the agency's teamwork, so children receive the support they need.
CaseWorks Healthcare Edition supports Healthcare Eligibility Workers who help to keep their community healthy. Our software facilitates seamless healthcare assistance application intake & ease in determining eligibility for assistance.
CaseWorks Social Services Edition supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
Every solution we offer is built in mind to keep your team running smoothly and effectively. Offer your residence unparoled level service with our enhanced features.
Using an array of automation tools to reduce mundane daily task.
Our solutions emphasize cross department communications, sharing and a host of other tools to keep everyone well connected
Our software is built with security in mind utilizing the latest industry standards to keep your data safe.
That’s not an exaggeration. We’re incredibly proud of our 100% customer retention rate. Many companies say they’re dedicated to customer success, but we’ve got 15 years of happy customers proving we are.
CaseWorks Financial Services Edition helps Eligibility Workers administer public assistance programs for food, cash, childcare, and emergency programs so that the people in your community can thrive.
CaseWorks Child Support Edition helps Child Support Investigators and Officers collaborate with County Attorneys on their mission to ensure children a brighter future. Our software is designed to enhance the agency’s teamwork, so children receive the support they need.
CaseWorks Social Edition for Child Welfare supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Social Edition for Adult/Aging Services supports Social Workers and Case Managers as they compassionately prevent abuse and neglect by empowering families to achieve their highest potential.
CaseWorks Healthcare Edition supports Healthcare Eligibility Workers who help to keep their community healthy. Our software facilitates seamless healthcare assistance application intake & ease in determining eligibility for assistance.
CaseWorks Accounting Edition (ACE) is specifically designed for Health and Human Service Accountants to manage, store, and associate data with your payment related documents.
CaseWorks Workforce Edition partners with employee counselors to help people find and keep meaningful work. Our software streamlines document management so job-seekers and employees are fully supported for interviews and training.
CaseWorks is an Electronic Document Management System (EDMS). It is a software that
helps Health and Human Services teams automate document processes to improve
caseload capacity, cut costs, and eliminate errors.
CaseWorks interfaces with your System of Record.
This allows you to easily:
• Search for and view documents for client Case Files
• Scan in documents with auto filled client information
• Generate commonly utilized and county specific
Auto-Fill Forms
Our CaseWorks Editions currently interface with MAXIS, Curam (MNsure), PRISM, SSIS, Workforce One, and Integrated Financial Systems (IFS).
CaseWorks can help your teams work more efficiently
across departments. We provide features that allow your
teams to process and move documents electronically.
You can copy or move documents across Editions, view documents that your co-workers are processing, work with “Team DocBoxes” for shared caseloads or case banking, automate workflows, and list goes on.
Auto-Fill Forms are documents that can be generated with client and county information to
save you time. This auto-fill information pulls directly from your System of Record.
CaseWorks has over 850 widely used Auto-Fill Forms developed for our users. We also
develop county specific Auto-Fill Forms during project implementation, update existing
forms, and develop new forms as a part of your ongoing CaseWorks Support.
Yes, CaseWorks is built to consume data from various services and 3rd party tools. The solution includes auto importing/exporting and work flow routing to improve the worker experience.
Yes! Cases can be transferred electronically across CaseWorks Counties with just a few
clicks. CaseWorks also has an Export feature that allows you to export an entire Case File,
select documents for uploading to secure sites, or send documents that need to be shared.
Documents can be scanned directly into CaseWorks, auto filled with client information and routed directly to the
Case Owner assigned in your System of Record.
Any electronic document format can be routed to
CaseWorks. You can route photos, Word documents,
screen captures, emails, and other electronic formats into
CaseWorks. It as simple as printing a document!
Documents can be emailed directly into CaseWorks. This
allows anyone in your network working remotely or on-site to
email a document directly to CaseWorks. Documents on your
desktop, file folders or drives can also be dragged directly into
CaseWorks
NCT has been in the business of Electronic Document Management for over 14 years. We
have a refined implementation plan, whether you are currently processing paper or moving
from another EDMS. Our experienced Project and Engineering Team will guide your agency
through the software implementation, and that is just the beginning!
Our team is here to support you during and after the implementation of CaseWorks at your
agency. NCT provides ongoing technical & user support as well as CaseWorks User Groups
that allow our users to engage in product improvement discussions.
Still not convinced? Tired of hearing us talk? We have plenty of great customers you can hear from.
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